Returns & Refunds

Returns, Refunds, and Replacements for Maps

Because our custom maps are unique to each order, we do not accept returns on these items.

If you are in any way dissatisfied with your map - custom or pre-made - just let us know. We’ll give you a refund or replacement for any of the following issues:

  • Poor print quality
  • Incorrect location
  • Damaged on delivery
  • Defective product

Contact us at info@neverastray.com, let us know the issue, and whether you’d like a refund or replacement.